한국어 | English
MalangRoom Support
MalangRoom is a writing app with a soft character named Malang. You write, Malang reacts as you type, you send what you wrote flying away, and you finish whenever you like.
What MalangRoom does
- Write. Tap the writing bar and type. While you write, the keyboard stays up, and Malang reacts to what you do.
- Send it away. Send what you wrote flying off at any time, as often as you like, and keep writing in the empty box.
- Finish when you want. Finish, or send away and finish.
- Settings. Sound (off by default), vibration, reduced motion, anonymous usage statistics and the privacy policy.
- Free and paid. Playing with Malang, writing, sending away and finishing are always free, with no limit on how often. The default Malang, effect and sound, vibration, accessibility settings and Dark Mode are free too. MalangRoom Plus, a one-time purchase, unlocks ways to dress up the room, such as Malang’s color and texture, send-away effects, sounds and paper themes.
- Languages. The app appears in English, Korean, Japanese, Simplified Chinese, Spanish or French, following the language of your device. This support page and the privacy policy are in English and Korean.
Your data
- There is no account, no login and no server of the developer, and there are no ads.
- What you write stays in your device’s memory. It is not saved and does not leave your device. The app keeps only what you are writing now. Text you send away is erased as soon as it has flown off.
- After the app has been in the background for 10 minutes, or when the app closes, the text you were writing is erased. In the app switcher, the text is covered.
Full details are in the Privacy Policy.
Anonymous usage statistics
MalangRoom sends anonymous usage statistics, counts of what was done in the app, so the developer can see which features are used. What you write, how long it is and how fast you type are never included. To turn this off or on, open Settings and use Send Anonymous Usage Statistics. In the EEA, the United Kingdom and Switzerland it is off until you turn it on. Details are in section 4 of the Privacy Policy.
Questions
Where does my writing go?
Nowhere. It stays in your device’s memory while you use the app, is not saved to storage and is not sent over the network. It is erased 10 minutes after the app goes to the background, or when the app closes. Because nothing is saved, a backup of your device does not contain it either.
Why did my text disappear after I switched apps?
If you are away for a short while, your text is still there when you come back. After the app has been in the background for 10 minutes, the text is erased on purpose, so that someone else who opens the app does not see it. It cannot be recovered.
What is free, and what is MalangRoom Plus?
Playing with Malang, writing, sending away and finishing are free, however often you use them. MalangRoom Plus unlocks ways to dress up the room. It is a one-time purchase. It is not a subscription and never renews. Free features are never taken away. The price is shown by Apple, in your App Store currency, before you buy.
How do I restore my purchase?
Open the payment screen and tap Restore Purchases. MalangRoom Plus is tied to your Apple Account, so it also comes back after you reinstall the app and on another iPhone that uses the same Apple Account.
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Go to reportaproblem.apple.com. The developer cannot issue refunds.
How do I stop the usage statistics?
Open Settings and turn off Send Anonymous Usage Statistics. Usage after that is not sent, and the app works the same.
Does it need an account or an internet connection?
No account is needed. Writing and sending away work without a network. A network is used only for anonymous usage statistics (if on) and for Apple’s purchase screen.
Contact and policies
MalangRoom is operated by Kirade, an individual developer. Email: kirade.apps+malangroom@gmail.com